United Leak Detection is committed to leadership in providing essential services as homeowners shelter in place and conduct social distancing to protect themselves and the people around them against the spread of the Covid-19 (Coronavirus).
United Leak Detection wants to reassure all of our customers that your health, safety, and well-being are held at the highest level of importance to us and that we are committed to ensuring your safety while solving whatever your leak problems may be.
United Leak Detection stands ready to make service appointments and be a first responder for emergencies as we are needed. We are monitoring the and are following the advice and policies set forth by local, state, and federal officials and the CDC.
Our offices and all staff have daily meetings to ensure that our technicians take precautions following the latest CDC and federal and state guidelines. Our trucks are sanitized and our technicians wear protective clothing. Each technician washes and sanitizes his hands and equipment properly between customer visits. If a technician has any indication of not feeling well – Coronavirus or not – we have in place work protocols to send the technician home and reschedule the job promptly. Any technician will gladly wear a mask of face covering at your request.
Current Protocol (updated 5-12-2020):
If You Have An Appointment:
If you, or anyone in your household is experiencing symptoms, has been diagnosed positive, or is self-quarantining due to exposure to someone who has tested positive, please let us know in advance of your appointment so we can plan for your service call appropriately. Such cooperation is not only necessary for our technicians but also for other customers and future visits to homeowners.
If We Call to Postpone:
We ask for your patience and understanding if we need to reschedule your appointment. If the technician assigned to your job reports any of the above symptoms or scenarios, we will immediately call to reschedule your appointment. An abundance of caution is in the best interest of everyone involved.
To learn more about COVID-19 Symptoms, Prevention, and Best Practices, please visit the CDC website at www.cdc.org
We thank you for your business and wish everyone the best possible good health as we overcome this crisis. Your health is of the highest importance to us, and we look forward to working with you together to get through these challenging times.